Use your benefit allowance to cover medical expenses like doctor visits, prescriptions, glasses, or even sunscreen. From your Personal Dashboard, click See What's Eligible to search for your expense. This page provides eligibility information and will show if a note from your doctor is required.

To submit your expense, start by clicking on the Gᴇᴛ ʀᴇɪᴍʙᴜʀsᴇᴅ button on your Dashboard

You'll be taken to a page where you can search for the expense type you'd like to submit. You can also search by category.

Once you've found the right expense type, click it and select the Gᴇᴛ ʀᴇɪᴍʙᴜʀsᴇᴅ button. You'll be asked for more information about this expense, like who it was for and when the service took place. Then, you'll be asked to upload a document confirming these three things:

  1. The date of the service or purchase
  2. The service or item you paid for 
  3. The amount you were billed

Here's a brief list of documentation that should show those:

  • An explanation of benefits (EOB) from your insurance company
  • A detailed bill or invoice from your medical provider
  • An itemized receipt 

When you've attached your documents, select the blue Nᴇxᴛ button to submit your expense. Your documentation will be sent off for a quick review to make sure it meets all IRS substantiation requirements. You can expect a response within one to two business days. 

Note: If you previously added your expense and stopped before submitting it, you can complete the process from the Reimbursement requests section of your Dashboard. 

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