To be reimbursed for any eligible medical expenses by your employer, you will need to submit the expense in your PeopleKeep account. Here's how to do that:
To add an expense, from your Dashboard, select the blue Get Reimbursed button.
You'll be taken to a page where you can search for the expense type you'd like to submit. You can also search by category.
Once you've found the right expense type, click it and select the blue Get Reimbursed button.
You'll be asked for more information about this expense (i.e. who it was for and when the service took place). Then, you'll be asked to upload a document confirming these three things:
- The date of the service or purchase
- The service or item you paid for
- The amount you were billed
Here's a brief list of documentation that should show this information:
- An explanation of benefits (EOB) from your insurance company
- A detailed bill or invoice from your medical provider
- An itemized receipt
When you've attached your documents, click the blue Request reimbursement button to submit your expense. PeopleKeep will review your request within one to two business days and will let you know if anything else is needed via email.